100% Money-Back Guarantee
If we can't generate a complete AI visibility report for your domain, we'll refund your payment in full. No forms, no phone calls, no friction.
What's covered. Any audit that fails to complete — because we couldn't reach your site, our AI providers were unavailable, or our checks otherwise couldn't finish — is refunded automatically. If for any reason it wasn't, you can request the refund yourself from your failed report page.
How refunds are processed. Refunds go back to the original card via Stripe and typically appear within 5 business days.
What's not covered. A low visibility score isn't a defect — a completed report that accurately reflects poor AI visibility is exactly what you paid for. Free-tier audits aren't refundable because there's no payment.
Email hello@promptvisible.ai and we'll take care of it.